Terms and Conditions

Terms of Use and Service Agreement:

This agreement creates legally binding obligations on you. If you do not agree to any of the terms of this agreement, please refrain from accessing the Chaizer Power Bank Sharing Platform, using any services provided through the platform, or registering an account for these services. You acknowledge that you have carefully read and understood the terms of this agreement.

Introduction / Purpose:

Chaizer provides services for sharing, selling, and/or renting chargers through various electronic platforms, including but not limited to the website Chaizer.com and mobile applications (covering iOS, Android, and Windows operating systems, collectively referred to as the “platforms”). By accessing the platforms, using the services, and utilizing the power banks provided through the platforms, you agree to accept the terms of this agreement.
Chaizer’s services aim to deliver battery/phone charging solutions with unmatched convenience, extremely low costs, and a wide range of user benefits.
If you have any questions about any aspect of this agreement or our services, please contact our customer service team through the Chaizer app.
The section titles and paragraphs in this agreement are provided for ease of reference and do not affect or limit the construction or interpretation of the terms of this agreement.

Contracting Parties:

First: This agreement is entered into between you and the platform operator in the country where you are utilizing the services provided through the platforms.
Second: The platform and the services provided through it are currently available in the Kingdom of Saudi Arabia. If you are not a resident of or present in Saudi Arabia, the platform and services will not be available to you.
Third: We, Shank Technology Company (Chaizer), are the current operator of the platforms and services in Saudi Arabia. All references in this agreement to “we,” “us,” “our,” or “Chaizer” refer to Shank Technology Company (Chaizer). We will notify you through any postings or notices on our website or platforms regarding any transfer or assignment of our rights and obligations under this agreement to any third party we deem appropriate. Once the transfer or assignment is made, your relationship will be with the transferee or assignee and not with us.
Fourth: We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and changes on the platform or services. It is your responsibility to periodically check our application for changes. Your continued use of or access to the platform or services after any changes to these Terms of Use have been posted constitutes your acceptance of those changes.

Additional Terms, Usage Rules, and Privacy Policy

User Eligibility:

You acknowledge and warrant that if you are registering for the services as an individual, you are at least 13 years old, and if you are 18 years old or older, you are fully capable and qualified to enter into these services and comply with these terms. If you are between 13 and 18 years old, you have permission from a parent or legal guardian who has agreed to assume full responsibility for your obligations under these terms as if those obligations were owed by the mentioned parent or guardian. If you are registering for the services on behalf of an entity that is not a natural person and on its behalf, you acknowledge and warrant that you are authorized to enter into this agreement and bind the entity to these terms. We reserve the right, at our sole discretion, to refuse to provide services to any individual or entity and to change our eligibility criteria at any time. You may not create or use any account with us for any person or entity other than yourself unless you are authorized to do so on behalf of that person or entity.
Your access to and use of the services will be at your own discretion and risk, and you will be solely responsible for protecting and maintaining the confidentiality of your user account, as specified below, including your username, password, and all activities related to or occurring in or through your user account, as specified below.
You may not use our products for any illegal or unauthorized purpose, and you may not, in using the services, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
While using the platform, you must not transmit, including but not limited to, any mobile viruses and/or viruses and/or any code of a destructive nature.
Any breach or violation of any of the terms of use will result in the immediate termination of the services without prior notice to you. We reserve the right, at our sole discretion, to refuse service to anyone for any reason or no reason at any time.
You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Please note that credit card information is always encrypted during transmission over networks.

User Account:

To access the platform and/or services, you will be required to register for an account with us (“User Account”).

Managing Personal Information:

Please provide accurate, complete, and up-to-date information required for your account. You may change or update your account information at any time by updating your information under “My Account.”

Account Security:

You are responsible for maintaining the confidentiality of your login ID and password. You agree that you are solely responsible for protecting and maintaining the confidentiality of your login ID and password.
You agree not to share or allow others to use your account or password, or to assign or transfer your account to anyone or any entity.
You will be bound and responsible for all communications and online activities transmitted or performed through the use of your User Account.
All activities conducted through your User Account (including, but not limited to, using the power bank, returning the power bank, the platform and/or services, etc.) are attributed to you. You are responsible for all activities conducted through your User Account, regardless of whether these activities are done with your consent, knowledge, or otherwise.
We are not liable for any loss, damage, cost, expense, or liability arising from or related to the unauthorized or fraudulent use of your account.
You must notify us immediately at [] if you suspect or become aware of any unauthorized access to or use of your User Account. You acknowledge and agree that we require a reasonable amount of time to investigate and take any action regarding your notifications. Until our investigations are complete, you remain responsible for all activities conducted through your User Account.
Protecting our customers’ personal information is important to us. Personal information of users may be disclosed to or made available to you by other users through the platforms. You agree that you will keep this information confidential and will not disclose or use it for any purposes other than those for which it was disclosed to you.

Intellectual Property Ownership:

All rights, ownership, and interests in the platform and/or services, including all content related to the services, are or shall be copyrighted or intellectual property rights either to us or to third parties providing the data (“Data Providers”) (as the case may be).
You may not use the platform and/or services, including all content, for publication, distribution, transmission, retransmission, redistribution, broadcasting, reproduction, or distribution to any other person without our express written consent.
You may not modify, copy, distribute, send, display, perform, reproduce, publish, license, create derivative works from, or sell any content obtained from the service and/or application unless we grant our express written consent.

Applications:

You may access and use the platforms by downloading, installing, and using our applications (including any standalone software products, mobile applications, or browser plugins) (“Applications”).
To improve and enhance the features of these applications, we may from time to time provide upgrades, updates, and patches for these applications. You agree to download and install these upgrades, updates, and patches and to use only the latest version of the applications or any other versions we may specify.
We hereby grant you a personal, limited, worldwide, royalty-free, non-transferable, non-assignable, revocable, and non-exclusive license (without the right to sublicense) to use the applications, platform, services, and content solely for the purpose of enabling you to use and enjoy the services as outlined in these Terms. This license is subject to these Terms and does not include the distribution of any content or modification or making any derivative uses of the applications and/or platform and/or services (or any part thereof), or the use of scraping, data mining, robots, or similar data gathering or extraction methods, or downloading (other than page caching) any part of the applications and/or platform and/or services and the content or information contained therein except as expressly permitted in the services and any use of the applications and platform and/or services other than for their intended purposes.
We reserve the right, at our discretion and at any time, to modify the prices of our products and services without further notice to you.
We also reserve the right, at our discretion and at any time, to modify or discontinue the services (or any part or content thereof) without further notice to you.
We disclaim any liability to you or any third party for any changes to the services, including but not limited to modifications, price changes, suspension, or discontinuation of services.

Your Responsibilities

Using the Platforms or Services
You agree that you will:

Ensure that you act in accordance with all applicable laws and regulations, including, but not limited to, laws and regulations regarding data protection, intellectual property protection, taxes, and the use of power banks.
Ensure that you handle any equipment provided (including the charger and attached cables) with appropriate care, and treat our employees and other users with respect.
Be responsible for obtaining all necessary wired and wireless communications, broadband, computers, equipment, and services required to access and use the platforms or applications, and pay all related fees.

Restrictions on the Platforms or Services
You agree that you will not:

Access the platforms or use our services if we have prohibited you from doing so without our consent, or lease, rent, sell, resell, invest in, or otherwise market our platforms or services or chargers provided through the platforms.
Use our services or chargers except through the platforms.
Remove, alter, or block any advertisements found on the platforms or chargers or any equipment we provide to you.
Assist or encourage any behavior that violates this agreement.

Limitation of Liability
User Acknowledgment:

We do not guarantee that your use of our platform and/or services and/or our content will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from using our platform and/or services and/or our content will be accurate or reliable.
You agree that we may, from time to time, remove the platform and/or services and/or content for indefinite periods or cancel our platform and/or services and/or content at any time, without prior notice to you.
You agree that your use of our platform and/or services and/or content or your inability to use them is at your own risk. Our platform and/or services and/or content, and all products and services provided to you through our platform and/or services and/or content (except as expressly stated by us) are provided “as is” and “as available” for your use, without any representation or warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, ownership, and non-infringement.
Neither Chaizer nor our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, any loss of profits, revenue, savings, data loss, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any service or any products purchased using the service, or any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of the possibility thereof. Since some states or jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, in such states or jurisdictions, our liability is limited to the fullest extent permitted by law.

Remedies for Breach:

If you violate any of the terms of this agreement, we may, without further reference or prior notice to you, in addition to any other rights and remedies we may have:

Suspend or terminate your access to the platforms, applications, and services provided through them, and your right to use the chargers.
Deduct and offset funds in your user account for any financial loss or damage you have caused us or any claim for compensation owed by you, and terminate this agreement.

In addition to any other rights and remedies we may have against you, you agree that if you damage our chargers or any other equipment provided to you, intentionally or as a result of misuse, resulting in the charger being inoperable or unsafe for operation, you will be charged and will pay us fees we determine to be between $80.00 and $10,000.00, the amount of which will be determined at our sole discretion, as administrative, logistical, repair, and replacement costs for each charger that is severely damaged. We may recover these fees as amounts due to us by charging your user account or credit card or deducting balances associated with your user account.

We have the right to terminate this agreement immediately to recover any loss and damages incurred (including economic losses and reputational damages) if you provide any gift or compensation of any kind (including physical goods, cash equivalents, labor services, travel, etc.) as an inducement or reward to our employees or consultants to perform or refrain from performing any act related to this agreement.

Third-Party Links:

Links to third-party websites on our platforms may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not guarantee and will not assume any responsibility for any materials or third-party websites, or for any other materials, products, or services of third parties.
We are not liable for any damage or damages related to the purchase or use of goods, services, resources, content, or any other transactions conducted in connection with any third-party website. Please ensure that you review third-party policies and practices and ensure that you understand them before entering into any transaction.
Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Indemnification:

You agree to indemnify and defend us and protect us, our parent companies, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your breach of these terms of use or the documents referenced herein, or your violation of any law or the rights of any third party.

Amendments:

We reserve the right, at our discretion, to update, change, or replace any part of these terms of use by posting updates and changes on our platforms or services. It is your responsibility to check our application periodically for changes. Your continued use of or access to our platforms or services after the posting of any changes to these terms of use constitutes acceptance of those changes.

Termination of Contract:

The obligations and responsibilities of the parties incurred before the termination date shall remain in effect after the termination of this agreement for all purposes.
These terms of use shall remain in effect unless terminated by us.
Your sole and exclusive remedy against us in the event of dissatisfaction with the services or any other complaint is to terminate and cease your access to the services or use thereof by notifying us that you no longer wish to use our services.
If we see that you have failed, or suspect that you have failed, to comply with any provision or condition of these terms of use, we may also terminate this agreement at any time without notice to you and you will remain responsible for all amounts due up to the date of termination; and/or we may prevent you from accessing our services (or any part thereof) accordingly.

Force Majeure:

We shall not be liable for any loss, damage, delay, or failure to perform that is shown to be entirely due to causes beyond our control, including, but not limited to, failure of information network equipment, failure of communication, failure of computer or any other system, power outages, strikes, riots, fires, floods, storms, explosions, war, governmental actions, changes in laws and regulations, administrative provisions and other regulations, and orders of judicial or administrative authorities or acts of God.

Accuracy of Account and Billing Information:

In the event that we make a change or cancel an order, we may try to notify you by contacting the email and/or billing address/phone number provided at the time of placing the order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to update your account and other information promptly, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

General

Complete Agreement:

Our failure to exercise or enforce any right or provision of these Terms of Use shall not be deemed a waiver of such right or provision.
These Terms of Use and any policies or operating rules published by us on the platforms or in relation to the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Use).

Independence:

If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed separate from the Terms of Use, and such determination shall not affect the validity and enforceability of any remaining provisions.

Third Parties:

No person who is not a party to this agreement under the Contracts (Rights of Third Parties) Act (Chapter 53B) shall have the right to enforce any term of this agreement.

Governing Law:

These Terms of Use and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

Return and Refund Policy:

We do not have a return and refund policy for chargers, devices, and/or credits. Any credit you have in the Chaizer service is an electronic credit purchased by you and is non-refundable.

Wallet Balance:

The company reserves the right to terminate your wallet balance and delete it if you stop using the service for an extended period.

End of Switch Service and Use of Service:

If you return your charger to a Chaizer machine at the expiration of the switch package, this means you are using the service, and the value of the switch fee will be added to your wallet.